Kong Cookies Policy

At Kong, we use cookies and similar technologies to make our website work properly, to keep your account secure, and to give you a smoother and more personalised gaming experience. Here at Kong Casino, we believe you should always understand what data we collect and why, which is why we have put together this Cookies Policy. It explains what cookies are, how we use them, and the choices available to you when you visit Kong Casino.com or use our Kong app.

What Are Cookies?

Cookies are small text files that are stored on your device - computer, tablet or mobile phone - when you visit a website. At Kong, we use cookies to recognise your browser or device, remember your preferences, and understand how you interact with our games and features. Our Kong platform relies on cookies to keep you logged in, remember your settings, and help us improve the overall quality of our services.

Types of Cookies We Use

We at Kong Casino use several categories of cookies, each serving a different purpose. Some cookies are strictly necessary for our site to function, while others help us analyse traffic, personalise content, or support marketing efforts related to Kong promo code offers and other promotions.

• Essential cookies - required for core functions such as logging in, processing deposits and withdrawals, and maintaining session security on our Kong login page
• Performance and analytics cookies - help us understand how visitors use our Kong casino game library and website pages
• Functionality cookies - remember your preferences, such as language settings and display options
• Advertising and targeting cookies - used to deliver relevant offers, including information about our Kong bonus promotions and welcome offers
• Third-party cookies - placed by trusted partners who help us with payment processing, affiliate tracking, and game provider integrations

Why We Use Cookies

Our Kong website uses cookies for a number of important reasons. We use them to verify your identity when you attempt a Kong casino login, to keep your session active while you browse our slots, live casino tables, and jackpot games, and to remember items such as your cookie consent preferences so you are not asked repeatedly. Our Kong Casino team also relies on cookies to measure the performance of our site, identify technical issues, and ensure that our Kong app and mobile browser experience run smoothly across devices.

We also use cookies to support our marketing activities. For instance, if you search for terms like kong casino bonus or kong casino sister sites, cookies may help us understand which channels brought you to our site and tailor promotional content accordingly. This allows us to show you more relevant offers rather than generic advertising that may not interest you.

Cookies and Third-Party Providers

Some cookies on our site are placed by third parties, including payment providers such as PayPal, Skrill and Neteller, as well as analytics and advertising partners. We at Kong carefully select our partners and require them to handle any data collected through cookies in accordance with applicable data protection laws. We do not control these third-party cookies directly, and we encourage you to review the relevant third-party privacy and cookie policies for further information.

How Long Do Cookies Last?

Cookies used across our Kong casino platform fall into two broad categories based on duration:

• Session cookies - temporary cookies that are deleted once you close your browser; these are commonly used to keep you logged in during a Kong casino login session
• Persistent cookies - remain on your device for a set period, or until you delete them, and are used to remember your preferences between visits to Kong

Managing Your Cookie Preferences

We respect your right to control how cookies are used on your device. When you first visit Kong Casino, you will see a cookie banner where you can accept or manage your preferences. You can also change your browser settings at any time to block or delete cookies, although doing so may affect certain features of our Kong app, including the ability to remain logged in or access personalised Kong bonus offers.

Most browsers allow you to:

• View the cookies stored on your device
• Delete some or all existing cookies
• Block cookies from being set in the future
• Receive a notification each time a new cookie is set

Please note that if you choose to block or delete essential cookies, some parts of our Kong website or Kong app, including account login, deposits, and withdrawals, may not function correctly. We strongly recommend keeping essential cookies enabled to ensure a secure and uninterrupted experience when you play on Kong slots and other games.

Cookies on Our Mobile App

Our Kong app for iOS and Android uses similar technologies to cookies, sometimes referred to as local storage or device identifiers, to remember your login details, preferences, and gameplay history. These technologies work in much the same way as browser cookies and serve the same purposes of security, performance, and personalisation. If you search for kong app or kong casino app to download our software, you can be confident that we apply the same cookie standards across both our desktop site and our mobile applications.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our own business practices. Any updates will be posted on this page, and we encourage you to review it periodically so you remain informed about how we use cookies. Continued use of our Kong casino website or Kong app after changes are published will be treated as your acceptance of the revised policy.

Contact Us

If you have any questions about this Cookies Policy, or if you would like more information about how we use cookies at Kong Casino, please contact our support team through live chat, available daily between 06:00 and 21:00 BST, or email us at support@jumpmangaming.com. We are always happy to clarify how cookies affect your experience on our site, including matters related to your Kong casino login, account security, or personalised promotions.